Privacy Policy

King Checkout Validation (“King,” “we,” “us,” or “our”) is provided by Lightcone. This policy explains what information we collect, how we use it, and the choices available to you.

Information we collect and how we use it

When you install or use King, we may collect:

• Merchant and store information, such as merchant name, email address, store name, domain, language, and subscription information, to manage your account, provide the service, and communicate with you.
• Product and rule information, such as selected products, collections, rule conditions, messages, and settings, to create and manage your checkout rules.
• App usage and activity information, such as actions taken in the app, timestamps, IP address, and basic browser information, for security, troubleshooting, and service improvement.
• Information you submit, such as support messages, feedback, and AI rule-creation requests, to respond to you and provide the features you choose.

Please avoid including unnecessary personal or sensitive information in prompts, rule messages, or support submissions.

Buyer checkout information

During normal checkout validation, buyers’ email addresses, addresses, and other checkout details needed to evaluate your rules are processed within Shopify. The validation process does not send these field values to our servers.

Optional analytics, authorized troubleshooting, and information voluntarily submitted to us are handled separately as described below.

Optional analytics

Checkout analytics is optional. You can use King’s validation rules without enabling it.

If you connect analytics, we request additional Shopify permissions and collect selected checkout events and pseudonymous identifiers to report rule alerts and checkout outcomes. The analytics feature is designed to exclude raw buyer email addresses and physical addresses from the information it sends to us.

You can disconnect analytics through the app. Previously collected information remains subject to our retention and deletion practices.

Optional support access

Support access is optional and is not required to use validation rules.

If troubleshooting requires access to protected checkout details, we will ask you to grant additional permissions. You can revoke those permissions through the available app controls.

Information you choose to send to support, including screenshots or logs, may contain personal information. Revoking access does not automatically delete materials already submitted.

Service providers

We use service providers to operate the app, provide support, communicate with merchants, and deliver analytics or AI features when used. Relevant information may be processed by these providers, including in countries outside your own.

Using an AI-assisted feature may involve sending your submitted content to an external AI provider. Normal checkout validation does not require this feature.

We may also disclose information when required by law or when necessary to protect the service and prevent abuse.

Retention, uninstall, and deletion

We retain information for as long as reasonably necessary to provide the service, support merchants, maintain security, and meet applicable legal obligations.

After you uninstall King, we remove stored authorization credentials and begin cleaning up your store’s data. If the app remains uninstalled, Shopify sends a store data-deletion request no earlier than 48 hours after uninstall, which triggers further deletion of associated records. This does not mean all information is deleted within 48 hours. Logs, backups, and service-provider records may follow separate retention schedules.

You can contact us to request access, correction, or deletion of information. Requests are subject to applicable law and verification of your identity or authority.

Your choices

You can manage your rules, disconnect optional analytics, revoke optional support permissions, and uninstall the app.

Depending on your location, you may have additional privacy rights under applicable law. Buyers with questions about a merchant’s use of their information should first contact that merchant.

Policy updates and contact

We may update this policy as our service or practices change. We will update the effective date and provide additional notice where required.

For privacy questions or requests, contact: